Customer benefit Faster throughput in the ordering process, and shorter delivery times
Fewer queries in the ordering process in sales, leaving more capacity free for customer acquisition and customer care
Improved grasp of the subject will produce increased acceptance of the product by the customer target group
Easing the burden on the customer by taking over the project control and research
Production of product and spare parts catalogues
The customer hands responsibility to TechnologyDocŪ for the revision and and creation of product and spare parts catalogues. Task Revision and optimisation of the existing product catalogues to provide improved benefit for the customer target group Elimination of confusing information in the catalogue Updating and adapting the content and datasheets to the current product range Action Organising product families into one catalogue, in accordance with the configuration requirements of the customer target group. Revision of ordering number logic system, so that the customer target group can generate the necessary ordering numbers more easily. Independent researching of newly-modified product data and updated product datasheets in the catalogue. Project control and communication with internal departments, suppliers and customer agents.